Characteristics of a Great Broker

As a team of skilled and experienced professionals in the mortgage industry, we have helped countless clients secure the financing they needed to purchase the houses of their dreams with Tennessee home loans.

Over the years, we have had many clients explain past experiences they have had with other mortgage professionals that didn’t possess the qualities that we believe are crucial to our excellent customer service and ability to find the perfect financing options for every individual situation.

We want to make sure that everyone receives the best experience possible as they make the most important financial decision of their life, and to that end, have created a list of what we believe are the characteristics that make a great mortgage broker.

One of the most important characteristics your mortgage broker should possess is integrity. You are putting a lot of resources into finding the perfect home and you certainly don’t want to be trusting your finances to someone that is known to be dishonest. Our team takes great pride in operating under complete honesty at all times.

Of course, being trustworthy isn’t the only trait a mortgage broker needs to possess. They must also be qualified and knowledgeable about the mortgage industry. Our team loves what we do and we are constantly looking for ways to improve our knowledge on the field we have chosen to work in. Working with someone who has a concrete understanding of the area will be extremely beneficial not only to the products and services you will be receiving but when you have questions for them as well.

When you do have questions about your options or the process as a whole, a great mortgage professional will be able to effectively communicate the information you are looking for. We stay in communication with our clients from the initial meeting to closing. This can be especially helpful for homebuyers who are going through this process for the first time.

At Platinum Financial Funding, whether you are looking to purchase a home or refinance your existing mortgage, we are eager to demonstration the great qualities we possess as we help you through the process.

Contact us today for more information or to schedule your mortgage consultation!



Platinum Financial Funding will be closing at noon EST on Thursday, December 31 and will be closed all day Friday, January 1. We will re-open for normal business hours on Monday, January 1. Happy New Year! Our Tennessee Team is back in the office and is ready to serve you; however we ask that visits are by appointment only and will not allow walk-ins at this time. If you would like to visit us in the office, please call (423) 893-8156 to schedule an appointment. Our West Michigan office is following the MI Safe Start Plan and Gov. Gretchen Whitmer’s requirement of working from home where possible.