About Us

Who We Are

At MFM Funding, we are dedicated to providing a superior mortgage experience for borrowers with speed, efficiency, security and reliability. Our mortgage lending specialists are licensed, knowledgeable and dedicated to helping borrowers find the right loan – with great rates, the right terms, and low closing costs – to meet their unique needs.

In 2022, our team joined Member First Mortgage, LLC as a retail lending division. Wholly owned by Credit Unions, Member First Mortgage (MFM) is a full-service mortgage lender dedicated to serving Credit Unions and their members. Our parent company, Member First Mortgage, was founded in 2001 and built on the Credit Union philosophy of “People Helping People”. MFM Funding extends that same philosophy by serving the home financing needs of individual home buyers in the communities we serve.

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Mortgage Calculators

Use these calculators to quickly estimate what your monthly mortgage payment could be, how much of a mortgage you may be able to afford, and for guidance on whether refinancing your current mortgage would make sense financially in today’s market.


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© Member First Mortgage, LLC DBA Platinum Financial Funding  • NMLS ID # 149532

Click here to access the Platinum Secure Email Message Center

At Platinum Financial Funding we are committed to protecting the personal information of our members. In order to maintain the confidentiality of private information sent via email, while ensuring compliance with privacy and regulations, we are implementing a new email encryption service through Zix Corporation, the leader in email encryption services. This service will help us protect outbound email containing sensitive information, such as social security numbers, driver’s license numbers, financial information, etc.

All emails from Platinum Financial Funding containing sensitive information will be encrypted. You will be able to easily receive these encrypted emails through ZixPort.

Opening an Encrypted Email from Platinum through ZixPort:

  • You will receive an email from ZixPort with instructions to “click here” to open the encrypted email. This link automatically re-directs you to our Secure Email Message Center.
  • First time users of ZixPort will need to go through a simple registration process to open an account. Once your account is registered, you may view the message and any attachments over a Secure Sockets Layer (SSL) connection.
  • We have implemented the “remember me” feature, so subsequent visits will only require you to click “open message.”

It’s important to note that if you are currently a Zix gateway customer, all encrypted email messages between Platinum Financial Funding and yourself or your business will be sent securely and delivered unencrypted to your inbox.

We are pleased to provide our borrowers and partners with this easy-to-use solution and enhanced security. If you’d like to read more about the ZixEncrypt service, please click here.

Click here to access the Platinum Secure Email Message Center

Online Secure Email System

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Member First Mortgage, LLC is a BBB Accredited Mortgage Lender in Grand Rapids, MI

Platinum Financial Funding is a registered DBA of Member First Mortgage, LLC, a Licensed Mortgage Lender/Servicer (Company NMLS #149532). This is not a commitment to lend. All lending products are subject to credit and property approval. Refinancing an existing mortgage loan may cause the total finance charges to be higher over the life of the loan. Additional restrictions may apply. Platinum Financial Funding Branch Address: 6111 Shallowford Road, Suite 105, Chattanooga, TN 37421 | Telephone: (423) 570-0410 | Member First Mortgage, LLC Corporate Office: 616 44th Street SE, Grand Rapids, MI 49548 | Toll Free: (866) 898-1818 | For licensing information, please visit www.nmlsconsumeraccess.org | Equal Housing Opportunity.