Online Secure Email System

Click here to access the Platinum Secure Email Message Center

At Platinum Financial Funding we are committed to protecting the personal information of our members. In order to maintain the confidentiality of private information sent via email, while ensuring compliance with privacy and regulations, we are implementing a new email encryption service through Zix Corporation, the leader in email encryption services. This service will help us protect outbound email containing sensitive information, such as social security numbers, driver’s license numbers, financial information, etc.

All emails from Platinum Financial Funding containing sensitive information will be encrypted. You will be able to easily receive these encrypted emails through ZixPort.

Opening an Encrypted Email from Platinum through ZixPort:

  • You will receive an email from ZixPort with instructions to “click here” to open the encrypted email. This link automatically re-directs you to our Secure Email Message Center.
  • First time users of ZixPort will need to go through a simple registration process to open an account. Once your account is registered, you may view the message and any attachments over a Secure Sockets Layer (SSL) connection.
  • We have implemented the “remember me” feature, so subsequent visits will only require you to click “open message.”

It’s important to note that if you are currently a Zix gateway customer, all encrypted email messages between Platinum Financial Funding and yourself or your business will be sent securely and delivered unencrypted to your inbox.

We are pleased to provide our borrowers and partners with this easy-to-use solution and enhanced security. If you’d like to read more about the ZixEncrypt service, please click here.

Click here to access the Platinum Secure Email Message Center

Our Tennessee Team is back in the office and is ready to serve you; however we ask that visits are by appointment only and will not allow walk-ins at this time. If you would like to visit us in the office, please call (423) 893-8156 to schedule an appointment. Our West Michigan office is following the MI Safe Start Plan and Gov. Gretchen Whitmer’s requirement of working from home where possible.
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